Template website profile
Describes an addiction treatment and referral service focusing on 12-step methodologies.
What the website says it is
12 Step Treatment describes itself on its website as follows. These are the website’s own statements and have not been independently verified.
- The website describes an addiction treatment and referral service focusing on 12-step methodologies.
- It states that details you give may be shared with treatment providers so they can contact you.
What the website says it is
The website states: The website footer and terms name “12 Step Treatment Ltd” as the operator.
Companies House record: The registered name is 12 Step Treatment Ltd (Company number: 18252739).
Privacy and handling of personal information
According to its privacy policy (last updated 14 February 2026), the website says it collects name, contact details and information entered into enquiry forms or given by phone. The policy refers to information about alcohol or drug use as health-related data and describes a basis for handling it.
The policy says information is used to respond to enquiries, run the service and meet legal obligations. The policy says details may be passed to treatment providers in its network. The providers are not named in the policy. No retention period is stated in the policy version reviewed.
Payments from clinics
The terms of use state that partner providers may pay a fee connected to introductions. The amount and basis of any payment are not stated.
Home detox services
No home detox service is described in the pages reviewed. This section is shown on every profile for consistency.
Not described by this website.
Regulatory registration
Registers checked: CQC (England), HIS (Scotland), HIW (Wales) and RQIA (Northern Ireland).
- Care Quality Commission (CQC): The website describes information or referral activity only. Providers of that kind may fall outside healthcare-provider registration. This is not a legal determination.
- Healthcare Improvement Scotland (HIS): No Scottish healthcare service is described in the pages reviewed.
- Healthcare Inspectorate Wales (HIW): No Welsh healthcare service is described in the pages reviewed.
- Regulation and Quality Improvement Authority (RQIA): No Northern Irish healthcare service is described in the pages reviewed.
In the website’s own words
“We will talk through your situation and suggest providers that may suit you.”
— From Homepage View page
“Our service is free for the person calling.”
— From How it works View page
“This site provides general information and is not medical advice.”
— From About us View page
Contact information
Address: 2 Placeholder Street, Exampleton, EX1 1AA
Phone: 0808 157 0100
Email: info@12steptreatment.co.uk
Contact page: https://12steptreatment.co.uk/contact