Phoenix Futures Wirral

Vacancies: Yes

Telephone

01516522667

Address

Upton Road,, Bidston, Birkenhead, Merseyside, CH43 7QF, England

[email protected]

Website

https://www.phoenix-futures.org.uk

Substance misuse

Drugs:

Alcohol:

Typical length of first stage programme:

Typical length of second stage programme:

Mandatory drug/alcohol testing:

Randomly

Detoxification available:

Support available

Supported housing and resettlement:

Education, training and employment:

Female only groups:

Philosophy:

CBT/social learning

Therapeutic community

Programme details:

The service offers a comprehensive treatment programme within a therapeutic community setting, providing a range of health and social care services to suit the needs of individual service users. It promotes change by developing self-worth and personal responsibility, challenging individual attitudes and behaviour, and encouraging the development of life and social skills through engagement in daily work and activity routines. Structured group work embraces Cognitive Behavioural Therapy methods. It also provides semi-independent units a short distance away from the main centre to assist people in resettling into the community.

Family support services:

No details supplied

Activities provided for children and families:

Phoenix Futures works with service users around childcare matters and is keen to enable children to visit residents when appropriate. The presence of children places responsibilities on Phoenix Futures irrespective of who is nominally responsible for the care and supervision of a child during a visit. Visits of children are planned, and the frequency, pattern and nature of these visits discussed with the resident, care manager/referring agency. There is a designated area supplied within the service for children visiting. A vending machine is accessible, and games are also supplied.

Post treatment support:

Phoenix Futures Wirral has one of the best pathways for support in the country for those wishing to stay resident on the Wirral. Following the main programme we can offer re-entry housing, where you will live with like-minded peers who have all gone through the programme. After re-entry we have three supported housing houses nearby, and following this you can access floating support where you will be supported in your own home. If you wish to move back to your home area we can support you in finding suitable accommodation.

Harm reduction policies for clients leaving the programme early:

Our duty of care extends to ensuring as far as possible the continuing safety of the service user. Those evicted from services are given as much onwards assistance as is practicable (in liaison with the care manager, where appropriate). Information is given on discharge to minimise the risk of harm and drug overdose. This is in form of our Leavers pack which every resident is given on discharge.

Resettlement/after care services:

Phoenix Futures offers a resettlement accommodation service to residents requiring higher support to re-integrate into the wider community. Residents can move into supported accommodation and live semi-independently supported by Phoenix Futures staff.

Hours a client would typically spend on elements of the programme in a week

One to one counselling and key working hours:

Group work hours:

Complementary therapies hours:

Education hours:

Domestic duties hours:

Other activities hours:

Other details:

n/a

Other details hours:

n/a

Treatment completion rate

Treatment complete:

n/a

Service user transferred:

n/a

Treatment incomplete dropped out:

n/a

Treatment incomplete withdrawn by provider:

n/a

Ages accepted

Age range lowest:

Age range highest:

100

Accepted clients

Accepted genders:

Male and Female

Couples

Pregnant women

Service users with children

Orders of residence

Clients under Drug Rehabilitation Requirements (DRRs)

Clients under other community orders

Children are accepted as residents

Accepts client on anti-depressants

Accepts client on anti-psychotics

Dual diagnosis clients accepted

Other acceptance criteria

CJ court reports:

CJ accompanied court attendance:

Children can have day visits:

Children can have overnight visits:

How the programme is equipped for dual diagnosis or complex needs:

Individuals with a history of mental illness will be assessed on an individual basis. Phoenix Futures recognises that there are varying degrees and types of mental illness, therefore a needs and risk assessment will be carried out to determine the level of care and whether Phoenix Futures can meet the individual's needs. People with severe mental health problems are not accepted.

Exclusions and restrictions to admission:

The type of substance used and the nature of the individual's dependence are assessed in the context of their needs for an intensive programme. The pattern, frequency and seriousness of the type of offending in question as well as the circumstances of the offences and when they occurred will inform the risk assessment process. Phoenix Futures recognises that there are varying degrees and types of mental illness. A needs and risk assessment will determine whether the service can meet individual needs. The offer of a place may be refused or deferred if the individual's health is beyond a level that can be provided for. Individuals with a physical or sensory disability are assessed to establish whether the environment will be suitable for them. Since the programme is predominately groupwork based, prospective service users need to demonstrate that they are able to communicate in English. This requirement is balanced with a commitment to equal opportunities and a respect for a range of cultures and beliefs. Phoenix Futures may exclude individuals who: *have a history of arson *have a history of sexual offences *have a repetitive or current history of self-harm or attempted suicide. All cases of arson etc are looked at individually

Detox programme details:

Phoenix Futures provides individually tailored detoxification services for clients. Clients can access detoxification as a stand-alone service or as part of their residential rehabilitation programme. Liaison with relevant agencies regarding a client's level of usage takes place prior to admission. Exclusions apply to clients with severe mental health problems, women in the latter stages of their pregnancy and people with a life-threatening condition that could be made worse from detoxification.

Languages available:

n/a

Level of wheelchair access:

None

Sign language:

Pets:

Level of catering:

Full

Domestic responsibilities:

Full involvement

Other facilities:

n/a

Religious holidays observed:

Religious dietary requirements:

Facilities to worship:

Vacancies:

Total registered beds:

Services types

Residential:

Support services:

Not Known

Funding type:

n/a

Gross weekly residential charge:

n/a

Block contracts:

Not Known

Block contract costs:

n/a

Other cost related services:

Alcohol Detox - £987.00 per week Court reports - £0 Escort and court appearances - £23 per hour Aftercare - please contact for details

Assessment and admissions:

Phoenix Futures operates an 'open access' referral policy. A referral can be made by anyone including the service user, by telephone, letter, fax or by e-mail. On completion and return of the referral application form, all relevant background information, such as previous convictions is collated. The service user will be assessed by a therapeutic worker either over the telephone or face to face on site at Wirral Residential Service. The service user's care manager will be contacted with a view to supporting the service user's application and completing the funding process. The service user will then either be offered a place, more information may be requested, may be refused a place with an explanation or be referred to another agency.

Additional admission services:

Phoenix Futures actively encourages prospective service users to visit the service. They can tour the service with a senior resident and have an informal chat and sit in on any groups/activities on the day of their visit. Phoenix Futures can undertake assessments in prison, however we prefer to undertake a telephone assessment interview. This will depend on their personal details and geographical distance. In all cases, we obtain background information such as previous convictions, pre-sentence reports and/or psychiatric reports. If we are unable to reach a decision the service user may be offered the opportunity to visit the service once they are at liberty to do so. We also have three on-site kennels for service users who wish to have their dog with them during the placement. All dogs must be risk assessed prior to admission.

Discharge policies:

Phoenix Futures will discharge service users who put others at risk and/or whom the service can no longer work with. Warnings are issued and service users are given assistance and guidance in order to identify what the problem is and offered possible solutions. Usually service users are given a notice period but in exceptional circumstances the service user may be evicted immediately and the care manager will be notified straight away. Service users are assisted in finding alternative accommodation. All service users have a right of appeal against the decision.

Registration:

Rehabilitation

Registered with the National Drug Treatment Monitoring System (NDTMS):

Registered with the Care Quality Commission (CQC) - from October 2010 (England only):

Local authorities using this project:

Local Care Quality Commission/Inspectorate office:

n/a

Region:

North West

Local Authority area:

Wirral

Drug and Alcohol Team:

n/a

Quality initiatives:

n/a

Doctors/Psychiatrists:

n/a

Nurses:

n/a

Dual diagnosis workers:

n/a

General counsellors:

n/a

Other clinical:

n/a

Volunteers:

n/a

Resettlement workers:

n/a

Children's workers:

n/a

Service managers:

n/a

Training staff:

n/a

Other non-clinical:

n/a

Staff qualifications:

n/a

Night cover:

24 hours