Phoenix Futures provides a comprehensive treatment programme within a therapeutic community setting, with a range of health and social care services to suit the needs of individual service users. It promotes change by developing self-worth and personal responsibility, challenging individual attitudes and behaviour, and encouraging the development of life and social skills through engagement in daily work and activity routines. Structured group work, embracing CBT methods, is fundamental to the Phoenix Futures approach. The programme is 26 weeks long and service users are resident with, and responsible for, the care of their children during the whole of their programme. Children up to ten years-old will be accepted.
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Parents are resident with their children for the length of the programme. Children aged five and over attend local schools and an after-school club is provided in the nursery one evening per week. Children from three to five attend a local nursery for either an afternoon or morning session five days per week during the term. Children up to three attend the nursery during the parents' groupwork and keywork session times and all children attend the nursery during the school holidays. The nursery is registered with Ofsted and three qualified nursery workers are employed. Children take part in family activities at the weekends and in the holidays and Phoenix Futures also arranges community family-based activities during the holidays.
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Most service users of the Family Centre return to their hometown after completion. Phoenix Futures involves all referring agencies in the development of appropriate plans following discharge, e.g. housing, support packages, childcare etc. When families seek to relocate in Sheffield, Phoenix Futures liaises with appropriate agencies up to the point of discharge, to try to ensure an appropriate package of support is available.
Most service users of the Family Centre return to their home town after completion. Phoenix Futures involves all referring agencies in the development of appropriate plans following discharge, e.g. housing, support packages, childcare etc.
Family activities; Swimming, Walks, Cinema
Male and Female
Service users with a history of mental illness will be assessed on an individual basis. A needs and risk assessment is carried out to determine the level of care and whether Phoenix Futures can meet the individual's needs.
Phoenix Futures Sheffield Family Service may exclude service users who:
*have a conviction or an offence of sexual harm, either against a child or another adult
*can't communicate in English for groupwork
*have physical health needs or disabilities beyond a level that can be provided for.
Phoenix Futures provides a comprehensive and individually tailored detoxification service for those clients unable to access appropriate services in their home areas. Liaison with relevant agencies to ascertain the client's level of usage will take place prior to admission. On site urinalysis to test for presence and levels of opiates and other substances takes place before reduction regimes, supervised by a team of clinical specialists employed by Phoenix House, are commenced. Detoxification for opiates is completed within two weeks although benzodiazepine use will result in a further two to three weeks' medication. In addition to the clinical regime, we offer a range of complementary services within the programme by a qualified reflexologist/masseuse
Limited access via ramp to building is available for residents with some mobility problems. However, this would limit access to other parts of the building.
Alcohol Detox - £395 per week
Court reports - £0
Escort and court appearances - £23 per hour
Aftercare - please contact for details
Phoenix Futures operates an 'open access' referral policy. A referral can be made by anyone including the service user, by telephone, letter, fax or by e-mail.
On completion and return of the referral application form, all relevant background information, such as previous convictions is collated. The service user will be assessed by the admissions department, either over the telephone or face to face on site at Alpha Residential Service. The service user's care manager will be contacted with a view to supporting the service user's application and completing the funding process. The service user will then either be offered a place, more information may be requested, may be refused a place with an explanation or be referred to another agency.
Phoenix Futures actively encourages prospective service users to visit the service. They can tour the service with a senior resident and have an informal chat and sit in on any groups/activities on the day of their visit.
Phoenix Futures can undertake assessments in prison, however we prefer to undertake a telephone assessment interview. This will depend on their personal details and geographical distance. In all cases, we obtain background information such as previous convictions, pre-sentence reports and/or psychiatric reports. If we are unable to reach a decision the service user may be offered the opportunity to visit the service once they are at liberty to do so.
Phoenix Futures will discharge service users who put others at risk and/or whom the service can no longer work with.
Warnings are issued and service users are given assistance and guidance in order to identify what the problem is and offered possible solutions. Usually service users are given a notice period but in exceptional circumstances the service user may be evicted immediately and the care manager will be notified straight away. Service users are assisted in finding alternative accommodation. All service users have a right of appeal against the decision.