Phoenix Futures Sheffield Residential

Address

229 Graham Road

Ranmoor

South Yorkshire

S10 3GS

England

Overall rating

Good

Yes
Yes
12
12
Regularly
Yes
Yes
Yes
No

CBT/social learning

Therapeutic community

The service offers a comprehensive treatment programme within a therapeutic community setting, providing a range of health and social care services to suit the needs of individual service users. It promotes change by developing self-worth and personal responsibility, challenging individual attitudes and behaviour, and encouraging the development of life and social skills through engagement in daily work and activity routines. Structured groupwork embraces cognitive behavioural therapy methods. Most residents stay from six to eight months, passing through three distinct phases designed to help them prepare and plan for an independent lifestyle, before moving to the resettlement services. Conservation therapy programme runs alongside the rehab programme.
Phoenix Futures host regular F.L.A.M.E.S (Families and Loved ones Accessing Mutual Emotional Support) groups where service users' relatives can access support from staff and others in a group setting.
Phoenix Futures works with service users around childcare matters and is keen to enable children to visit residents when appropriate. Visits from children are planned and the frequency, pattern and nature of these visits discussed with the resident and care manager/referring agency. Phoenix Futures will discuss at initial assessment the likelihood of visits for children. Telephone and Skype contact and letter writing to children is encouraged. The service does not have facilities for children to stay overnight.
Service Users who are staying at our supported housing properties are able to attend the main programme for groups or for additional support from our therapeutic staff when required. For those that return to their local area, we ensure that they are referred to appropriate post-treatment services and are aware of the professional support networks available in their area. The treatment provider who originally referred them to us will be involved in this process.
Phoenix Futures' duty of care extends to ensuring as far as possible the continuing safety of the service user. Those evicted from the services are given as much onwards assistance as is practicable (in liaison with the care manager where appropriate). Particular information is given on discharge to minimise the risk of harm and drug overdose.
Supported accommodation is offered to all residents successfully completing the treatment programme, which allows a staged reintegration into the community. Residents live semi-independently, supported by Phoenix Futures’ housing staff. This is offered in Sheffield and in other locations around the country. After six months, residents choosing to resettle in Sheffield benefit from priority housing in local authority housing
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15
1
4
4
15
Supported accommodation is offered to all residents successfully completing the treatment programme, which allows a staged reintegration into the community. Residents live semi-independently, supported by Phoenix Futures’ housing staff. This is offered in Sheffield and in other locations around the country. After six months, residents choosing to resettle in Sheffield benefit from priority housing in local authority housing

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18
80

Male and Female

Yes
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No
Service users with a history of mental illness will be assessed on an individual basis. Phoenix Futures recognises that there are varying degrees and types of mental illness, therefore a needs and risk assessment will be carried out to determine the level of care and whether Phoenix Futures can meet the individual's needs. People with severe mental health problems are not accepted.
Phoenix Futures Sheffield may exclude service users who: *have a conviction or an offence of sexual harm, either against a child or another adult *can't communicate in English for groupwork *have physical health needs or disabilities beyond a level that can be provided for. Can admit couples; one partner can be placed at the Sheffield Residential Service and the other at another Phoenix Futures service, with contact on a basis to be discussed at initial assessment. All cases of arson and sexual offences, etc., are looked at individually.
Phoenix Futures provides individually tailored detoxification services for clients unable to access appropriate service in their home areas. Liaison with relevant agencies regarding a client's level of usage takes place prior to admission. On site urinalysis to test for presence and levels of opiates and other substances takes place before reduction regimes commence supervised by a team of clinical specialists. Detoxification for opiates is ordinarily completed within 28 day although detoxification regimes are tailored to the individual and can vary on length depending on their needs. In addition to the clinical regime, Phoenix Futures provides a range of complementary services to assist the client through withdrawal.

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Limited
No
No
Full
Full involvement

n/a

Yes
Yes
Yes
9
35
12
0
14
2
0
0
1
10
25

n/a

Not Known

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Court reports : Escort and court appearances £23 per hour: Aftercare please contact for details
Phoenix Futures operates an 'open access' referral policy. A referral can be made by anyone including the service user, by telephone, letter, fax or by e-mail. On completion and return of the referral application form, all relevant background information, such as previous convictions, is collated. The service user will be assessed by the admissions department, either over the telephone or face to face on site at the residential service. The service user's care manager will be contacted with a view to supporting the service user's application and completing the funding process. The service user will then either be offered a place, more information may be requested, may be refused a place with an explanation or be referred to another agency.
Phoenix Futures actively encourages prospective service users to visit the service. They can tour the service with a senior resident and have an informal chat and sit in on any groups/activities on the day of their visit. Phoenix Futures can undertake assessments in prison, however we prefer to undertake a telephone assessment interview. This will depend on their personal details and geographical distance. In all cases, we obtain background information such as previous convictions, pre-sentence reports and/or psychiatric reports. If we are unable to reach a decision the service user may be offered the opportunity to visit the service once they are at liberty to do so.
Phoenix Futures will discharge service users who put others at risk and/or whom the service can no longer work with. Warnings are issued and service users are given assistance and guidance in order to identify what the problem is and offered possible solutions. Usually service users are given a notice period but in exceptional circumstances the service user may be evicted immediately and the care manager will be notified straight away. Service users are assisted in finding alternative accommodation. All service users have a right of appeal against the decision.
Rehabilitation
Yes
Yes

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North East
Sheffield

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24 hours

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