Action on Addiction Clouds House

Telephone

01747 830 733

Address

Clouds House

East Knoyle

Wiltshire

SP3 6BE

England

Overall rating

Good

Yes
Yes

n/a

n/a

Randomly / on suspicion
Yes
No
No
No

Eclectic/integrated

12-step (inc MM)

CBT/social learning

Therapeutic community

Clouds House approaches substance misuse from the viewpoint that is a physical, emotional, mental and spiritual illness which, if not treated, will in many cases lead to premature death. The structured treatment programme comprises group therapy, including men's and women's groups, education through lectures, workshops, educational videos, one-to-one counselling. There are also reading/writing assignments, creative workshops such as creative writing and art therapy.
The Families Plus service, based in Jill Cunningham House in East Knoyle (01747 832015) provides brief residential family programmes, individual, couples and family therapy, family support groups and workshops for family members and friends of people in act
Accompanied children of residents are welcome to visit on Sunday, the visiting day. A dedicated counsellor, focused on supporting visiting family members and friends, co-ordinates visiting day and provides a specialist family lecture as well as confidential family meetings by individual arrangement and in liaison with the client.
Please see 'Resettlement
Most clients are admitted with a care plan already in place. Clouds House therefore works with the referring agency/agencies in planning clients' future care. The treatment team formulates a continuing care plan. The treatment team provides guidance when a client is discharged prematurely.
By the time treatment is completed, recommendations for continuing care will have been formulated by a member of the counselling team, in liaison with the service user and referrer. This may involve referral to extended or second-stage treatment for a further rehabilitation programme which may last several months. The service user may return home and be offered further support within their local community through a suitable agency or may return to Clouds House to make use of our aftercare services. Attendance at regular AA/NA meetings is strongly recommended. All those completing the treatment programme at Clouds House are invited to the annual reunion. We also deliver community treatment in Liverpool and across Essex. Our Self-Help Addiction Recovery Programme (SHARP) is the starting point for long term recovery and abstinence, and that it also leads to improvements in participants’ physical and psychological health, self-efficacy and overall quality of life. Whereas many of those with addiction issues notoriously pass through the revolving door of community-based treatment services, independent evaluation of our community recovery programme in Essex shows that almost 80% of our clients did not return to any treatment service following completion of our programme.
6
28
4
4
3

n/a

TV and video

n/a

n/a

n/a

n/a

n/a

18
75

Male and Female

No
Yes
No
No
Yes

Not Known

No
Yes
Yes
Yes
Yes
No
Yes
No
A full assessment is carried out prior to admission. The medical team is made up of 50 per cent RMN nurses. A consultant psychiatrist and medical consultant are part of the clinical team.
Clouds House offers the opportunity for assessment to every potential service user who is diagnosed as addicted to mood-altering chemicals. A risk assessment will determine suitability for treatment, and a decision will be based on the outcome of this.
Clouds House offers the opportunity for assessment to every potential service user who is diagnosed as addicted to mood-altering chemicals. The treatment addresses all dimensions of the illness by providing an integrated programme of psychological therapy and medical care which, if necessary, will include detoxification from drugs and alcohol. This integrated treatment is delivered by a multi-disciplinary team. Detoxification regimen details are available on request.

n/a

Full

Not Known

Not Known

Full
Partial involvement

n/a

Not Known

Not Known

Not Known

28
38
0
0
12
4
0
0
0
0

n/a

Not Known

n/a

Please contact 01747 832070 for individuals and other cost-related services. For block contracts, please contact Director of Client Services 01747 830733.
Please contact 01747 832070 for individuals and other cost-related services.
Any individual or agency may make an initial enquiry. Following receipt of a completed Referral Form, medical information is sought from the client's GP and any other health professionals as appropriate. A pre-treatment assessment conducted by the assessment team (made up of medical, counselling, referrals and admissions staff) will establish a diagnosis by considering these reports. A risk assessment will determine suitability for treatment and a decision will be based on the outcome of this. Waiting time for admission will be dependent on the length of time taken to receive medical/health reports, appropriate funding being agreed, the assessment procedure being satisfactorily completed and bed availability. On admission to Clouds House, any accompanying family members are encouraged to meet with a member of the Families Counselling Team who can offer help and support during and after the treatment period. From reception, clients are taken to the treatment centre by a member of staff and introduced to the nursing team on duty.
Clouds House will exclude clients who use, acquire or attempt to acquire any alcohol, other drug, medicines or mood altering chemicals of any kind enter a public house, participate in any form of gambling, smoke in any non-smoking area of Clouds House, threaten or offer violence of any kind to themselves, to any client, visitor or member of staff destroy or damage any property through an act of aggression, or enable the non-observance of any of these Basic Safety Needs. All clients receive a copy of the Clouds House Basic Safety Needs of the Community.
Rehabilitation
Yes
Yes
CQC South West
South West
Salisbury

n/a

nvestors in People, (IiP), DANOS, FDAP, Caspie Healthcare Knowledge Systems (CHKS)

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

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n/a

24 hours
Action On Addiction SP36BE